PNC Bank
In preparing for the course, Turningpoint Communications worked closely with senior managers and outstanding TMOs from three different PNC market segments: Corporate Finance, Middle Market, Commercial, to define the “PNC way,” sales strategy, and PNC and industry and sales best practices.
Within the context of the course, shared, showcased and practiced best practices from outstanding PNC TMOs.
Measurement: In addition to outstanding course reviews, TMO’s individual increased production further justify their time spent, effort, and commitment to the program, and to sustain change.
Measured information retention and usage 4 months after the course to understand adoption rates and quantify ROI.
Turningpoint Communications has been in contact with individual TMOs to further training in distinct areas of interest.